generic pcs

Support Center

SUPPORT

Real technicians, real answers. Ask about an order, a build, a repair, or a warranty claim — we have been building and supporting PCs worldwide for over a decade.

< 3 min Average chat replyLifetime Labor coverage24/7 Order tracking

Before you write

Have your order number ready.

Order numbers, the exact part, and a short description of the issue are enough for us to act on the first reply.

  • Order number
  • Part or model name
  • What went wrong
Pick a channel

How can we help?

Three ways to reach the same team. Whichever you pick, you are talking to the people who built and support your PC.

01

Phone Support

Talk to a technician about an order, a build, a repair, or a warranty claim.

  • +234-907649842
  • Mon–Sat · 9:00 AM – 6:00 PM
02

Live Chat

Quick answers without leaving the page. Average reply time under three minutes.

  • Under 3 min average reply
  • Mon–Sun · 8:00 AM – 10:00 PM
03

Email Support

Send the details once and keep the whole thread in your own records.

  • support@genericpcs.com
  • Reply within one business day
Direct line

Write straight to the owners

Skip the queue entirely. Send your message below and it lands with the people behind generic pcs.

Email the owners directly

owners@genericpcs.com

This goes straight to the people who run generic pcs — no ticket queue, no forwarding.

We only use this address to reply to your request.